Passport Express Terms and Conditions

Passport Express: Terms & Conditions

  1. Up to four passport applications can be sent together in one Passport Express envelope.
  2. All passport applications are processed in accordance with the Passports Act, 2008.
  3. Passport Express provides a next working day delivery service to the Passport Service for applications submitted to Post Offices.
  4. Passport Express a next working day delivery service in respect of the daily collection of passports from the Passport Service to applicants.
  5. Subject to terms 6 to 9 below, the Passport Service has 15 working days, exclusive of weekends and public holidays, from receipt of an application to issue a passport.
  6. The 15 working day service will not apply to any incomplete or incorrectly filled application.
  7. The 15 working day service will not apply to any application that cannot be processed under the terms of the Passports Act, 2008.
  8. Passport Express cannot guarantee delivery of passport if required in less than 15 working days.
  9. On exceptional occasions where extenuating circumstances exist for the Passport Service, the 15 working day service for Passport Express may have to be extended for a temporary period. Notice of this change and its likely duration will be published in the national press and on the Passport Service website (new window)


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