Glossary of Terms

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Airmail
Airmail refers to mail with an international destination and which receives priority handling in the country of its destination.

An Post Design Specifications

For many of our business response services, we require customers to follow certain post design criteria.

Automated sortation

Automated sortation refers to the non-manual sortation of mail. This sortation uses specialised automated mail processing machinery.

 

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Bar-coded bills  
A household bill that includes a barcode at the end of the bill to facilitate quick over-the-counter payment.

BillPay
BillPay is a free service from An Post providing a 'one-stop-shop' for paying over 100 Household bills at the Post Office through Post Point, or online at www.mybills.ie.

Business Desk

The Business Desk is a facility offered by An Post which offers postal advice to small and large business customers.

Business Reply

The Business Reply service enables you to supply your customers with approved pre-printed and prepaid envelopes, cards or labels which they can then use to post back their responses, free of charge, during a promotional mailshot or advertising campaign.

Business Response

The Business Response services are Business Reply and Freepost both enable you to supply your customers with approved pre-printed and prepaid envelopes, cards or labels which they can then use to post back their responses, free of charge, during a promotional mailshot or advertising campaign. The Business Reply service requires that you supply the envelope, card or label. With the Freepost service you need only supply your Freepost address allowing you to encourage responses from a press ad.

 

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Ceadúnas

A Ceadúnas is a mailing licence which enables you send mail without the use of stamps or a meter mark. Customers must apply for a Ceadúnas before use and must print the Ceadúnas according to established guidelines.
 
Certificate of Tax Clearance (IT8)
 A Certificate of Tax Clearance is a written confirmation from Revenue that a person's tax affairs are in order at the date of issue of the certificate.

Compensation

Compensation cover varies depending on the destination country. You can find country specific information in the An Post Guide to Postal Services. The following limits of inclusive compensation cover apply to items sent within the Republic of Ireland:
 

Service Inclusive Insurance    
Registered Post €320
Express Post (signature and Insurance) €350
Courier Post €350

Customs Declaration 

When sending goods abroad a completed customs declaration is required. An Post provide two customs forms the CP72 for parcels or items with a value in excess of €300. For all other items use the CN22. 

 

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Deduction Guidelines
Information sheet on how you can take advantage of our Household Budget Scheme which allows you to make weekly contributions towards your household bills if you are a social welfare recipient.

Delivery zones
A delivery zone is made up of a number of individual post person's routes and is generally used for the delivery of Publicity Post.

Designated deferred delivery option

For a volume mailing discount, customers may present mailings for deferred processing over two working days as opposed to one.  See our Discounts for Volume Mailers to see if you can qualify. 

Dimensional Weight

Dimensional weight is based on the overall size of an object and relates to the additional cost of transporting light but sizeable items..

Direct Entry

Direct Entry is the practice of posting directly into a foreign country, using the postal indicia (mailing licence or meter mark) of the destination country, in order that the mailing appears to be local.

Direct Mail

Direct Mail is a form of promotion using advertising circulars or other printed promotional matter sent directly through the mail to prospective customers or contributors.   

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eDocketing

The online service for customers with a Postal Deposit Account
Find out more about eDocketing

Express Post

Express Post offers you next day delivery within Ireland for an affordable price. 

Express Post with signature & insurance 

You are able to upgrade your Express Post item to include a signature at the time of delivery and provide you with insurance cover up to €350. Signature "to include" a scan of the unique barcode contained inside the addressee's DeliveryBox where the addressee and An Post have agreed that mail deliveries may be made to the DeliveryBox.

Express Post International

Express Post International offers you  a reliabe international delivery to 15 destinations for an affordable price. 

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Franking machines

A Franking machine is a postage payment machine that allows you to apply the proper postage to letters, large envelopes, packets and packets. Franking machines can be used as an alternative to stamps for payment of postage. 

Freepost

Freepost is a Business Response service which allows you to offer your customers the opprtunity to respond to you by mail without them having to pay postage.

 

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Geo-validated

An address verified against the national address database.

Gift voucher

Gift vouchers from The Gift Voucher Shop are available from almost 1,000 Post Offices. These vouchers can be exchanged for goods or services at over 500 leading stores nationwide.

 

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Household Budget

Household Budget allows certain Social Welfare payment recipients to pay a regular amount towards various household bills by deduction from their Social Welfare payments.

 

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IBMS (International Bulk Mail Services)

International Bulk Mail Services include a number of flexible postal services at reduced rates available to commercial customers sending bulk international mail.

Inland mail services

This refers to all mail services available nationally.

Inland posting

This refers to the posting of mail within Ireland

Inserters

This is a piece of equipment for larger mailings that will insert your letter into your envelope. 

International Business Response

International Business Response is a worldwide postal service whereby a business can offer its international customers a convenient method of response, through pre-paid and pre-addressed cards and envelopes.

International post

International post is mail destined for countries other than the Republic of Ireland.

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Large Envelope

All items for mailing are categorised into one of four categories: Letter/Postcard, Large Envelope, Packet and Parcel. The Large Envelope caters for items up to 500g and no larger than C4 in size.  For more detail on mail categories check 'What are you sending?'

Letter

All items for mailing are categorised into one of four categories: Letter/Postcard, Large Envelope, Packet and Parcel. The Letter/Postcard is the smallest item within the category and caters for items up to 100g and no larger than C5 in size. For more detail on mail categories check 'What are you sending?'

 

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MailMinder

MailMinder is a service which offers the option of having mail held for up to twelve weeks at a local Delivery Office while you are away from your usual address. Customers can specify a day for delivery resumption.

Manual sortation

Manual sortation is the sortation of mail by postal sorters and not machines.

M-Bags

M-bags is an international business mail service for companies sending large volumes of mail on a regular basis to a single delivery address within a country.

Money transfers

Money transfer is the movement of currency between two points without cash physically moving.

Multiple addresses

Where there is more than one address.

 

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National Treasury Management Agency

The National Treasury Management Agency (NTMA) is the asset and liability management arm of the Irish Government. An Post offers a number of financial services on behalf of the NTMA, including Savings Products and Prize Bonds.

 

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OCR

Optical Character Recognition (OCR) is a key process performed by our mail sortation machinery whereby printed and hand-written addresses on mail items are recognised automatically and sorted according to their destination. Adhering to specific guidelines (Speed up Your Post) speeds up the OCR process and the delivery of your mail. 

 

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Package

All items for mailing are categorised into one of four categories: Letter/Postcard, Large Envelope, Packet and Parcel. The term Package covers all four categories. For more detail on mail categories check 'What are you sending?'

Packet

All items for mailing are categorised into one of four categories: Letter/Postcard, Large Envelope, Packet and Parcel. The Packet category caters for smaller three dimensional items like boxes, tubes and envelopes under 2kg in weight. For more detail on mail categories check 'What are you sending?'

Packing regulations

For the safety and security of all postal items, certain regulations apply to the packaging and addressing of all mail pieces. An Post may not carry some items if these regulations are not adhered to.

Parcel

All items for mailing are categorised into one of four categories: Letter/Postcard, Large Envelope, Packet and Parcel. The Parcel category caters for larger three dimensional items like boxes, tubes and envelopes and under 20kg in weight. For more detail on mail categories check 'What are you sending?'

Passport Express

Passport Express is an easy to use and convenient service which allows you to apply for and receive a passport by post. Application forms are available at all Post Offices.

Post Office Box

A Post Office Box is a box which you can rent at certain Post Offices and where letters and parcels can be held until called for.

Postage Paid

A mark, indicia or stamp on an envelope to indicate that the correct postage has paid. 

Postal Deposit Account

A convient way of pre-paying your mail. You simply top up your account on a monthly basis to maintain a minimum balance.  

Postal Money Order

The paper alternative to sending cash by post for customers that do not have a chequebook.  

Poste Restante

Allows visitors to a town have their mail posted to the local Post Office for collection.

PostPoint 
PostPoint is a subsidary of Postbank and is Irelands leading electronic transactions & payment services channel. With PostPoint you can top-up your mobile, buy International Calling Cards, purchase One4all Gift Cards and pay over 50 different bills including ESB Customer Supply Bills, Bord Gais, UPC companies (NTL and Chorus) & Eircom. These services are available nationwide anywhere you see the PostPoint sign.


PPSN
PPSN or Personal Public Service Number was previously known as a PRSI No. or Pay Related Social Insurance Number. This is a unique reference number allocated to an individual which will help them access benefits and information form public service agencies.

Prepaid posting under special licence

Prepaid posting under special licence (Ceadúnas) is a mailing licence which enables you send mail without the use of stamps or a meter mark. Customers must apply for a Ceadúnas before use and must print the Ceadúnas according to established guidelines.

Find out more about Ceadúnas 


Priority Parcel International 

Priority Parcel International offers you a reliable international parcel delivery service to 15 destinations for an affordable price.

Pro-rata licence fee

Licence fee is based on an annual fee from January to December or from date of initial usage until the end of December, for example take the licence out in April and the licence fee is for 9 months.

Publicity Post

Publicity Post is a cost-effective delivery service for unaddressed leaflets. Items sent by Publicity Post are delivered with ordinary mail. Specific zones in Ireland can be targeted.

 

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Redirect

This is the process of delivery a mail piece to the new address of a customer that is availing of the Redirection service.

Redirection

Redirection is a service offering which changes the course of a mail item from a customer's old address to a new address.

Registered Post

Registered  Post items are insured items which have their details recorded in a register to enable their location to be tracked.

Registered Post Label

Registered Post Label is a barcoded label placed on Registered items of post.

 

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Stamps Direct

Stamps Direct is a facility offered by An Post whereby stamps and other select mail products can be ordered direct to your door over the telephone. A minimum order value is applicable.

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Track your item service

Bar-coded technology that allows you to follow the journey of a mail piece based on where and when the items bar-code is scanned  

TV Licence Records Office

The Office which records those addresses for which a TV licence has been paid.

TV reference number

A TV reference number is a unique number assigned to each TV licence. The number links to a database record which details the name and address associated with the licence.

 

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Vanity Freepost

Vanity Freepost is a Business Response service which allows you to design your own unique and personalised Freepost response address to which your customer can respond without having to pay postage e.g. Chocolate, Freepost.

 

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