Registered Post National

- secure, reliable postal delivery

Sending valuable items? Need proof your delivery got there? Registered Post provides secure delivery.  It allows you to track your delivery and provides you with a signature online for deliveries in Ireland.


How does it work?

Simply visit your local Post Office and pick up a Registered Post label. Your post will get priority handling and is insured too, giving you peace of mind from the moment you hand over your item.  

Step by step

What does it offer?

  • Secure delivery for valuable items.  (No cash/money, jewellery or passports accepted in parcels or any items over 2kg)
  • Track your delivery online 
  • Recipient signature available online**
  • Insurance cover included up to €320 - Ireland
  • Additional insurance is available for items posted within the Republic of Ireland.  A charge of €4 is applicable for cover up to €1,500 and a charge of €5 for cover up to €2,000.

 

How do I use it?

  • Bring your item to any Post Office.
  • Attach the Registered Post Label and pay the appropriate postage

 

Before you post:

  • Ask for a Registered Post label at your local Post Office.  
  • Declare the accurate value of the item you are sending.
  • Attach the correct postage on to your item.
  • Hand the item over the counter.
  • Your transaction receipt is proof of posting and includes the Track & Trace ID number to track your item
  • If you require evidence to whom the item was sent please ask for a Certificate of Posting at the time of posting

 

Sending money?

    • We recommend that you avoid sending money by post.  An Post offers a range of services to transfer money.

 

After you post:

    • You can track your post online
    • You can also view the signature of the recipient online for deliveries in Ireland.
    • Where information is not available online delivery confirmation is available on request from Customer Service 1850 57 58 59.

 

Don't forget:

Check the packing regulations and post restrictions

Insurance and compensation:

Insurance cover is not available for certain items including documents, glass and other fragile items. A full list of items which cannot be insured is available by contacting Customer Services on CallSave 1850 57 58 59.

How much?

Zone 1 - Ireland


 Weight Not Over  Letter / Postcards Large Envelope  Packet   Parcel
50g €6.00 €6.00 €6.00 €11.00
100g €6.00 €6.00 €6.00 €11.00
250g €6.50 €6.50 €11.00
500g €7.50 €7.50 €11.00
1kg €10.50 €10.50 €11.00
1.5kg €12.75 €12.75
2kg €12.75 €12.75
2.5kg €14.50
3kg €14.50
3.5kg €17.00
4kg       €17.00
4.5kg        €19.00 
5kg       €19.00
Each Additional 1kg (max 20kg)  €1.00

 

For more information

  • Confirmation of the recipient's name is available online.
  • Businesses can order Registered labels and pre-paid labels in bulk quantities by contacting the Business Desk on 1850 262 362.

 

General Service Information

General conditions

Loss, Damage or Delay - what do I do?

Keep your transaction receipt (or certificate of posting, where applicable) in a safe place as claims cannot be processed without it. As well as proof of posting, your receipt also contains the item number and date of posting. Remember inquiries must be made within one month of posting.

Enquiries and concerns about registered items can be made by writing to An Post Customer Services, Address: GPO, Dublin 1, by calling Customer Services 1850 57 58 59 or by completing the Missing, Delayed or Damaged form. (This form must be completed by sender). Please note that enquiries regarding items posted to or from other countries may take some time resolve.

Compensation
In the event that your registered item is not received by the addressee, An Post will compensate you subject to An Post general conditions and the conditions contained within the Guide to An Post Services, a copy of which is available at every Post Office. An Post must be satisfied that the loss or damage occurred in the post, as compensation is not payable through a cause outside the control of An Post. No cash/money, jewellery or passports can be accepted in parcels or items over 2kg.

  1. When registering an item ensure to declare its replacement value as compensation rates are related to the declared value and registration fee paid. Where no value is declared a maximum of €25.39 is payable.
  2. An Post reserves the right to return the contents of a registered item instead of paying compensation. Compensation paid will not exceed the replacement value of the article lost or of damages sustained.
  3. Compensation is not paid for any consequential loss damage or injury arising from the loss, delay, non-delivery or mis-delivery of Registered Post.
  4. Compensation with regard to coin is limited to €12.70.
  5. Compensation cover varies by country of destination and can be checked before posting in the Guide to An Post Services available at your local Post Office counter.

 

Application forms

Online enquiry form for missing, damaged or delayed items.

Missing, damaged or delayed items

Enquiry form

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