Listening to you

We pledge to listen to our customers and to develop our services in response.


We welcome and encourage feedback on the services we provide. We will make it easy for you to do so by displaying our customer service contact details in all communications throughout our retail branches and on roadside posting boxes.

We will monitor customer satisfaction with our services and seek improvements in all areas to best meet your needs.

We will seek to coordinate services with state agencies and other companies where this improves service quality.


 

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