Top tips for sending mail
You've put a lot of thought and care into what you are sending follow these tips to help get your item delivered on time.
Choose the right service for you.
Our core postal services are designed to meet your needs whether that be cost, speed or reliability. When sending an item please make sure it can be sent by post and select the appropriate service that suits your needs best.
Check the address you are sending your item to.
It may seem simple but it often happens that we are unable to deliver a mail piece becuase not all the address was on the envelope. The person you are sending your item to may have moved address, or perhaps the Redirection they had on the mail has expired.
Always use a return address.
You should always include a return address on everything you post, that way if we are not able to deliver your item we can return it to you as quickly as possible. Many international destinations will not accept mail that does not have a return address. You should put your return address in the top left hand corner of your item. Please put it on the same side as the delivery address.
The right stamp.
Not having the right amount on what you are sending can delay your item as it will be returned to you. Weight, size, service and destination all play a part in calculating the right postage.
Make sure your address is clearly written.
A typed address is always best, particularly when you use a font similar to Arial. Hand writing will give that personal touch, but remember to write each letter clearly and seperately.
Always seal your envelope. Sealing your envelope will help ensure your item is delivered intact and on time.
As well as an Airmail label if you are sending something abroad you will need to check that you have your customs labels completed properly. Customs labels are required even when posting something within the EU.
Have you chosen the right packaging, is your envelope strong enough? To minimise any chance of damage make sure fragile items don't touch each other or the side of your packaging. Use plenty of bubble wrap, polystyrene chips or crushed paper to protect your items. Mark your item as fragile or attach a fragile sticker to the your package.
Do not send
Never send liquids outside of the Republic of Ireland using any of our services. We cannot accept liquids due to IATA regulations. Other restrictions for both national and international services include explosives, corrosives and irritants. Money, bank drafts, jewellery, passports, vouchers with a monetary face value and precious metals such as platinum, gold and sliver will only be accepted internationally using Registered Post. These items will no be insured and any lost or damaged items will be sent at the risk of the sender. Many international destinations have additional restrictions on items they will accept by post. If you have any concerns please contact firstname.lastname@example.org or CallSave 1850 57 58 59.
Finally, always keep your receipt until you know your item has successfully been delivered.